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Consultations in person, by phone or by video call: how to arrange yours

Consultations can be arranged in several ways. When you get in touch, tell us what you need and which option you prefer.

In person in Santa Cruz de Tenerife

The office is at avenida José Manuel Guimerá, 3, Edificio Urbis, 1.º C. In-person consultations are by appointment, so that we can dedicate the agreed time to your matter.

Before your visit, we will agree a time and the documents needed. You can find the address and a link to directions on the Contact page.

By phone

Telephone consultations are available for matters that can be handled in this way. When booking, we agree the time and the scope of the conversation.

Prepare the questions you would like answered and find somewhere you can speak without interruption. If documents need reviewing, let the firm know when arranging your appointment.

By video call

Video consultations are arranged according to the matter and availability. The firm will provide joining instructions once the appointment is agreed.

To make the most of your time, have your questions ready and make sure you can join from a quiet place. Send documents through the channel specified by the firm.

If you are using a voucher

The consultation format also depends on your voucher’s terms. Flash Legal and Legal Premium allow consultations in person, by phone or by video call, subject to the terms of each offer.

Legal Plus provides for in-person consultations unless the firm authorises another format. Tell us your preference when you get in touch, and we will confirm whether it can be arranged.

Back to the guides Discuss my case

LET'S TALK ABOUT YOUR CASE

The first step
is to talk.

Tell me what kind of help you need and we will agree how to begin.

AT THE OFFICE
Avda. José Manuel Guimerá, 3, Edif. Urbis, 1.º C
38003 · Santa Cruz de Tenerife
Get directions
OPENING HOURS

Monday to Friday · 9:00–18:00
Criminal legal assistance · 24 hours

Prepare for your consultation.

How would you prefer to have your consultation?
YOUR FIRST MESSAGE

Hello Juan. I would like to request an in-person consultation in Tenerife about a criminal law matter. Could you let me know your availability and fees?

Open in WhatsApp

Review and send the message from your email app or WhatsApp. The consultation format and appointment are confirmed with the practice. Privacy information.